Question 1

Is it safe to buy a refurbished mobility scooter?

Accepted Answer

Yes, when the refurbishment is honest. Every Access Mobility Scooters machine is stripped down and put through a 72-point workshop check: motors, transaxle, wiring loom, joystick or tiller, brakes, bearings, tyres, seat mechanism and battery capacity. We replace anything below spec, then road test it. You receive a written job card listing every part that was replaced, and a 12-month workshop warranty.

Topic: Buying second-hand

Question 2

What is the difference between Refurbished, Pre-Owned and Ex-Demo?

Accepted Answer

Refurbished means we fully stripped, serviced and repaired the machine and replaced worn parts, it is mechanically restored and comes with our 12-month warranty. Pre-Owned means it is a sound used machine with honest cosmetic wear that passed the same 72-point check, also with a 12-month warranty. Ex-Demo units were our own showroom displays: low kilometres, near-new condition, usually the best value on the site.

Question 3

Do you deliver, and how long does delivery take?

Accepted Answer

Yes, we deliver nationwide. Gauteng is 1-2 business days with our own crew who set the machine up and give you a short driving lesson. Major centres take 2-4 business days and outlying areas 3-6 business days by freight. Gauteng delivery is R450 and nationwide freight is R750.

Question 4

Can I drive my scooter to the shops and on pavements?

Accepted Answer

Yes. Class 2 and 3 scooters we sell are legal on pavements, in shopping centres and on most estate roads at walking pace. South African law prohibits them on public roads with a speed limit above 60 km/h, so plan your route using pavements and crossings. We include a route-planning guide with every delivery.

Question 5

How long does a battery pack last before it needs replacing?

Accepted Answer

A well-cared-for AGM pack lasts 2-3 years, and lithium packs typically 4-5 years. Keep a scooter on a float-mode charger (our SmartCharge 8A does this), avoid leaving it flat for weeks, and avoid charging in extreme heat. We capacity test batteries free for existing customers and a new matched pair starts at R3 290.

Question 6

What is your return policy on second-hand machines?

Accepted Answer

You have 30 days from delivery to return any machine for a refund, for any reason, with no restocking fee. We arrange the collection. The machine must come back in the condition it was delivered and undamaged by misuse. Refunds are paid within 5 business days of the machine arriving back and being inspected.

Category	Machines	Price range
Mobility Scooters	19	R8 500 to R18 000
Travel Scooters	11	R12 000 to R15 750
Power Wheelchairs	26	R11 750 to R17 250
Folding & Portable Powerchairs	55	R11 500 to R14 250
Heavy-Duty & Bariatric	3	R12 000 to R16 500
Car Hoists & Lifters	4	R8 500 to R15 500
Manual Wheelchairs	6	R8 500 to R13 500
Commodes	1	R9 500
Walkers & Daily Living	12	R8 500 to R14 000
Riser Recliner Chairs	11	R11 250 to R11 500

Back out on your own street.

Out among the blossoms

Find the machine that fits your day

Mobility Scooters

Travel Scooters

Power Wheelchairs

Folding & Portable Powerchairs

Heavy-Duty & Bariatric

Car Hoists & Lifters

Manual Wheelchairs

Commodes

Walkers & Daily Living

Riser Recliner Chairs

In the showroom this week

A50 Mobility Scooter

A90 Scooter

A100S Mobility Scooter

Genie Ultra Light Mobility Scooter

B60 Omni-Wheel Powerchair

Titan Power chair

WHILL C2

D9 Bariatric Powerchair

Every number, before you buy.

Six checks between a trade-in and your front door

Strip and clean

Electrical audit

Mechanical rebuild

New batteries

Road test

Job card and hand-over

Pre-owned, workshop checked, from R8 500

What the condition grades mean

New

Delivered to all nine provinces

Trade in your old machine

Ways to pay

Questions we hear every day

Guides from the workshop

Tell us what you need. We will tell you what fits.